FAQs
How long does the gel last?
Gel can last up to two weeks or more with proper care and maintenance. Applying three to four thin layers of the gel when installing allows the hold to get stronger and last longer.
How do you remove the gel?
Apply warm water onto the lace directly and rub it in. Lace will start to lift. Then clean your lace for next time use.
What is the return policy?
We offer a 15-day return policy. Product must return undamaged and in useful condition. Shipping costs are non-refundable, Customer is responsible for the return shipping fees. Please email us your order number to initiate a refund. Refunds will return to the original payment method.
Where do you ship? Do you ship intentionally?
At the moment shipping can only be done nationwide (South africa) and not outside of the country. We are working on delivering outside the country.
How much does shipping cost?
Shipping is calculated based on the shipping option you choose and the items in your order. You will always know the shipping price before you purchase.
